Protecting your privacy requires discipline as well as technology. At horenvenor.sbs, we follow reliable practices to secure your personal data and ensure transparency at every step.

Information We Collect

We gather only the information needed to deliver our services effectively and responsibly.

• Contact details you provide, such as name, phone, and email, are used to process inquiries and requests.
• Technical details like IP address, browser type, and device information help us maintain website functionality.
• Usage data and site interaction, including pages viewed and features used, optimise your experience.
• Any additional information shared through forms or communication channels supports your needs.

How We Use Your Information

We use what we collect to personalise, improve, and maintain the quality of our services.

• Enabling communication and responding to your service or information requests efficiently.
• Improving user experience and managing website technical performance.
• Analysing aggregated data to enhance both our service delivery and website offerings.
• Meeting legal obligations as required under South African law.

Our Legal Basis

We handle your data in accordance with applicable South African and international regulations.

Our lawful bases include consent where applicable, contractual necessity to fulfil services, and compliance with local data protection laws such as POPIA and related frameworks.

Sharing Information

Your privacy stays a priority—information is shared only where essential and permitted by law.

• With third-party service providers solely for processing activities needed to support our site.
• As legally required by government, courts, or regulatory authorities.
• When necessary to prevent fraud, protect our interests, or defend legal rights.

Data Security

Safeguarding your data is a central part of our operation. We implement reasonable technical and organisational safeguards to prevent loss, misuse, or unauthorised access, and regularly review our protocols to address new threats.

Your Rights

You have specific rights regarding your personal information in South Africa.

• Request access to personal data we hold about you or ask for corrections if inaccurate.
• Request erasure or limitation of your personal information, subject to legal restrictions.
• Withdraw consent for processing at any time where we rely on your consent.
• Contact us with questions regarding how your information is managed or stored.

How We Use Cookies

Cookies help us deliver a smoother, more efficient experience by recognising returning users and remembering preferences.

See cookie policy See cookie policy

Contact Us

You can reach out for privacy questions or concerns using the details below.

Changes to This Policy

We may revise this policy as regulations evolve or our practices change, but your privacy will always stay central.